2-7 years

Would be responsible for promoting operational service excellence and enhancing client relationships through the implementation of first-rate service provision. establishes and preserves strong commercial ties with clients, Key Account Management (KAM), and account management decision-makers. to serve as the point of contact for clients to develop excellent working relationships with internal departments (supply chain, logistics, product management, quality, technical customer support, and sales). Should respond to enquiries from customers regarding orders, quotes, and other customer-related matters. Should be proactively and clearly conveying our obligations to the customer (such as delivery dates or problem solutions) and swiftly informing the consumer of status updates will help you manage customer