Sales engineers work with customers to ensure they are satisfied with their sales transactions and provide any support they need. serves customers by determining their needs and designing products, equipment, and services to meet those needs. establishes a personal connection with potential and actual consumers, as well as others in a position to understand service requirements, in order to determine current and future customer service requirements. assembles, evaluates, and summarizes sales data, engineering trends, and application trends to provide sales engineering reports. explains or shows how cost savings and operational improvements have been made in order to win over customers. Problem-solving and product knowledge skills meeting client needs Expected software needs.