IMPORTANT:
- Minimum of 2years of experience in tourism industry.
- Part time job
- Job location: Mulund
- Probation for 3 months
- Monday to Saturday 2pm to 7 pm. Sunday off. Monthly 2 Saturdays off.
Attributes:
Female – Age 30 to 40
Confident and composed
Great Networker
Resilience
Patience
Willing to learn new things
Organized with attention to details
Good Communication Skills – Oral / Email writing
Good customer service skills MS office skills
RESPONSIBILITIES & DELIVERABLES:
- New products & Existing Products – Create new products or improve existing ones, which helps the company effectively meet consumer’s needs. Assess competitor’s product, identify key requirements for products or upgrades. Research the market to understand market dynamics, competitors & customer preferences.
- Ready reckoners – Understanding the needs of target audience & curating accurate & relevant content for the ready reckoners. The product developer is responsible for ensuring that the ready reckoners are regularly updated to reflect the latest information. Product Developer should develop a distribution strategy to ensure that the resource reaches its intended users.
- Rate sheets – Working on pricing structure for various services & packages offered to customers. Using it as a marketing tool by providing competitive prices or special offers to customers.
- SIC tours – The product developer is responsible for designing these tours, including selecting destinations, crafting itineraries, and choosing activities that cater to a diverse group of travellers. Must liaise with various suppliers such as transportation companies, tour guides, attractions, and accommodations to negotiate contracts and ensure seamless coordination for the SIC tours. Must balance the quality of services with the affordability of the tour packages. The product developer has to collaborate with the marketing team to develop promotional materials, target relevant market segments, and utilize various marketing channels to reach potential customers. Finally, the product developer should continually evaluate the performance of SIC tours, analyse market trends, and identify opportunities for innovation and differentiation to stay competitive in the dynamic tourism industry.
- Vendor Management –
Working on building new vendors – Establish clear Service level agreements with vendors, outlining expected service levels, response times, and performance metrics.
Contract Negotiations – Negotiate contracts and service level agreements with vendors to establish terms, conditions, and expectations. Clearly define deliverables, pricing, payment terms, and cancellation policies.
Vendor performance reporting - Define key performance indicators (KPIs) for vendor performance. Implement reporting mechanisms to track and analyse vendor performance against established metrics.
Vendor & Resources planning – Working on building new vendors, Contract Negotiations, Vendor performance reporting.